At Izel Marketing & Distribution, your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit dhayani.in or purchase our products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment-related details (processed securely via third-party gateways)
2. Order Information
- Products purchased
- Order history
- Transaction details
3. Device & Usage Information
- IP address
- Browser type and device information
- Time zone and location data
- Cookies and similar tracking technologies
How We Use Your Information
Your information is used for the following purposes:
- To process, confirm, and deliver your orders
- To provide customer support and respond to queries
- To send order-related communications such as confirmations and delivery updates
- To improve our website, product offerings, and user experience
- To send promotional messages or offers only if you have opted in
Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal data.
Your information may be shared only with:
- Trusted third-party service providers (payment gateways, courier partners, IT services) strictly for order fulfillment and service delivery
- Government or legal authorities when required by law or legal process
Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, analyze website traffic, and understand user behavior.
You can manage or disable cookies through your browser settings, though some features of the website may not function properly.
Your Rights
You have the right to:
- Access, update, or request deletion of your personal data
- Opt out of promotional emails or WhatsApp communications at any time
To exercise these rights, please contact us using the details below.
Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, please note that no online data transmission or storage system can be guaranteed to be 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website implies acceptance of the revised policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Izel Marketing & Distribution
Trivandrum, Kerala, India
+91 9061800055
izelmktg@gmail.com