Welcome to dhayani.in, owned and operated by Izel Marketing & Distribution, Trivandrum, Kerala, India.
By accessing or using this website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

If you do not agree with any part of these terms, please refrain from using the website.


1. Eligibility & Use of Website

  • You must be at least 18 years of age to place an order on this website.
  • By using this website, you confirm that the information you provide is accurate and complete.
  • You agree to use the website only for lawful purposes and in a manner that does not violate applicable laws or regulations.
  • Any misuse, unauthorized access, or attempt to harm the website or its users may result in legal action.

2. Products & Information Accuracy

  • We offer Ayurvedic personal care products including hair care oil, skin care oil, and shampoo.
  • All product descriptions, images, prices, and availability are provided for informational purposes and may be updated or modified at any time without prior notice.
  • We strive for accuracy but do not guarantee that product descriptions or other content are error-free.

3. Pricing & Payments

  • All prices listed on dhayani.in are in Indian Rupees (INR) and inclusive/exclusive of applicable taxes as stated.
  • Payments are processed securely through authorized third-party payment gateways.
  • We are not responsible for payment failures, delays, or errors caused by payment service providers.

4. Orders & Order Acceptance

  • Once an order is placed, you will receive an order confirmation via email or confirmation message.
  • Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing or technical errors
    • Incomplete or incorrect information
    • Suspected fraudulent activity

In such cases, any payment received will be refunded as per our Refund Policy.


5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location, courier service, or unforeseen circumstances.
  • We are not responsible for delays caused by third-party logistics providers, natural events, or force majeure conditions.

6. Returns & Refunds

  • Returns, replacements, and refunds are governed by our Refund & Return Policy, available on the website.
  • By placing an order, you acknowledge and agree to the terms stated in that policy.

7. Intellectual Property Rights

  • All content on this website, including text, images, graphics, logos, videos, designs, and creatives, is the exclusive property of Izel Marketing & Distribution.
  • Any reproduction, distribution, modification, or commercial use without prior written permission is strictly prohibited.

8. Health Disclaimer (Ayurvedic Products)

  • Our products are based on traditional Ayurvedic formulations and are intended for general wellness.
  • Results may vary from person to person.
  • The content on this website is not intended to diagnose, treat, cure, or prevent any medical condition.
  • Please consult a qualified healthcare professional before use if you are pregnant, nursing, or have medical conditions.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Izel Marketing & Distribution shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
    • Use or inability to use the website
    • Use of products purchased from the website
    • Technical issues, delays, or errors

Your use of the website and products is at your own risk.


10. User Responsibilities

You agree not to:

  • Provide false or misleading information
  • Attempt to hack, disrupt, or interfere with website operations
  • Violate intellectual property or legal rights of the company or third parties

11. Termination of Access

We reserve the right to suspend or terminate access to the website without notice if we believe you have violated these Terms of Service or applicable laws.


12. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Trivandrum, Kerala.


13. Changes to Terms

We may revise these Terms of Service at any time. Updates will be posted on this page.
Continued use of the website after changes constitutes acceptance of the revised terms.


14. Contact Information

For any questions regarding these Terms of Service, please contact:

Izel Marketing & Distribution
Trivandrum, Kerala, India
📞 +91 9061800055
📧 izelmktg@gmail.com